Each partner applies a specific return policy, so please send us an e-mail to info@speedflag.store with your order number and reason for return. Please allow up to 48 hours for a reply.
For all Speedflag store – branded apparel, we offer a 15-day, no questions asked return policy unless otherwise noted on the item. Items must be unworn, unwashed, unused, and in the condition you received them to qualify for a refund. To start a return, please send us an e-mail to info@speedflag.store with your order number and reason for return.
We offer free return postage on eligible Speedflag store branded items for domestic orders. Return postage for all international orders is not provided. In the event of a return, original shipping costs are non-refundable due to services rendered. We recommend using a trackable shipping service with insurance if sending back an item as Speedflag store is not responsible for items not received. We reserve the right to refuse the return of any merchandise which does not comply with the above return requirements.
To exchange your item for a different size or color, please place a new order for the desired product and follow the return instructions above for the original item.
All other items in, including artwork, are non-refundable unless damaged in transit. Damaged goods should be reported within 5 days after receiving the parcel by sending an e-mail to info@speedflag.store with clear photos of the damaged goods.
Any items reported damaged after 5 days is subject to the discretion of Speedflag store.
We are available Monday – Friday from 8AM-6PM Lisbon GMT. Please allow up to 36 hours for a reply.
If you have any questions contact us by email at info@speedflag.store.
